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Serving jewellery clients across India and international markets

Legal

Shipping Policy

How finished pieces reach you, in India and internationally.

Dispatch

Ready-stock pieces are usually dispatched within two to three business days of cleared payment. Made-to-order pieces are dispatched once production and quality control are complete.

Insurance

All shipments are fully insured in transit and require a signature on delivery. We share the tracking reference as soon as the parcel is handed over.

International delivery

We ship internationally through insured, trackable services. Import duties, taxes and customs charges in the destination country are the responsibility of the recipient.

Documentation

Certification and invoices travel with the parcel where required. Please tell us in advance if your customs authority needs specific paperwork.

For any question about this document, write to us — we answer personally.